Privacy Policy

• Account info: your name, email, and how you signed in.
• Quiz answers: what you tell us during the assessment, so we can build and personalize your plan.
• Usage data: lessons completed, streaks, and how you interact with the product.
• Practice content: what you type into the practice tools and the AI chat.
• Payment and subscription info: website payments are handled by Stripe, and iOS In-App Purchases are handled by Apple. RevenueCat processes purchase history, subscription status, and an app user ID linked to your Adaptiv account to validate purchases, enable access, restore purchases, and provide subscription analytics. We do not receive your full payment card number.
• Device and log data: IP address, browser, and similar technical information.

• To provide the service: your plan, lessons, progress, and AI practice.
• To process payments and manage your subscription.
• To send you transactional email (receipts and account notices).
• To send you marketing email, only with your consent, which you can withdraw anytime.
• To improve the product and keep it secure.

When you use in-lesson AI practice or the AI Coach, your messages and relevant learning context are sent through OpenRouter to an AI model provider to generate a response. Do not enter confidential work information, personal data about other people, or anything you do not want processed by a third-party AI service.

We share data only with the service providers that help us run Adaptiv, each bound to protect it:

• Stripe: Website payment processing and subscription billing (US / global).
• Apple: iOS In-App Purchase payment processing and subscription management (Global).
• RevenueCat: iOS purchase validation, subscription access and restoration, and subscription analytics using purchase history and an app user ID (US).
• Supabase: Database, authentication, and file storage (EU or US region).
• Vercel: Application hosting and content delivery (Global edge).
• Cloudflare: DNS, caching, and bot protection (Global edge).
• OpenRouter: AI model routing for in-lesson practice and the AI Coach (US / global).
• Resend: Transactional email (receipts, account email) (US).
• Loops: Lifecycle and marketing email (US).
• PostHog: Product analytics and session replay (US or EU region).
• Google Analytics: Website and advertising analytics (US / global).
• Sentry: Error monitoring (US).
• LinkedIn: Advertising measurement and paid conversion attribution (US / global).

We may also disclose information if the law requires it, or to protect our rights and users. We do not sell your personal information.

We keep your data while your account is active and for a reasonable period afterward to meet legal, tax, and accounting needs. You can ask us to delete it sooner (see your rights below).

Depending on where you live, you can ask to access, correct, delete, or export your personal data, and object to certain processing. Email privacy@adaptivcourse.com and we'll respond within the time the law requires.

We process your data to perform our contract with you (providing the service), to meet legal obligations, with your consent (marketing and non-essential cookies), and for our legitimate interests in running and improving Adaptiv. You can lodge a complaint with your local data protection authority.

You have the right to know what we collect, to delete it, to correct it, and to opt out of sale or sharing. We do not sell personal information. To exercise these rights, email privacy@adaptivcourse.com.

Adaptiv is for adults. We don't knowingly collect data from anyone under 18. If you believe a minor has given us data, email privacy@adaptivcourse.com and we'll remove it.

Your data may be processed in countries other than yours, including the United States. We rely on appropriate safeguards for those transfers where the law requires them.

We use cookies and similar technologies as described in our Cookie Policy. You control non-essential cookies through the consent banner and your account.

We may update this policy and will tell you about material changes. Privacy questions go to privacy@adaptivcourse.com. Adaptiv Apps Inc., 2482 Yonge Street #1376, Toronto, ON M4P 2H5, Canada.